Freshworks

About Freshworks

Freshworks makes AI powered software for customer service and IT service management. Its products include Freshdesk for support teams and Freshservice for IT and employee service.

Services

• Customer service software
• IT service management
• Help desk software
• IT asset management
• Workflow automation

Reach a Person

Best route: Main phone line

1. Call +1-855-747-6767 and ask for the sales team.
2. Use the form on their contact page. Include your company name, what you need and the best time to reach you.
3. On the Freshworks LinkedIn page. Open People and filter by titles like Account Executive, Sales or Partnerships.

Before You Call

• Make sure you can export your contacts as a file.
• Start with the features you need now, not every add on.
• Check texting rules before you send marketing texts.

Verified September 2026. Something wrong? Tell us and we will check it again.